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About me

HR Director transforming businesses through people and organization

16 years in HR. I work at the intersection of organizational design, workforce economics and performance management.

I have worked in HR and people management for 16 years, five of them as HR Director in companies of up to 3,000 people. Today my specialization sits at the intersection of HR, organizational design and workforce economics.

I work with companies for which it's no longer enough to simply improve hiring, training or personnel processes. The task is usually broader: the business has grown, the strategy has changed, payroll has increased, the structure has become more complex, new management levels have appeared, and the old HR system no longer matches the company's scale.

In such projects I don't look only at HR. I need to understand the business model, cost structure, productivity, management system and the company's goals. At 21 I opened my own recruitment agency and spent seven years finding managers for companies in Uzbekistan; then I built the HR function in manufacturing, retail, distribution, automotive and call centers, almost everywhere from scratch. I have been advising owners and CEOs since 2018.

Aleksandra Pismennaya — HR Director for Business Transformation and Organizational Development
Aleksandra PismennayaHR Director for Business Transformation and Organizational Development

About me

Questions I answer in projects

  1. 01What structure does the business need?
  2. 02How many people are necessary?
  3. 03What result does the company pay for?
  4. 04Which managers can work at the next level?
  5. 05Which competencies need to be developed?
  6. 06Where is external talent needed?
  7. 07Who can succeed to key positions?
  8. 08What HR function should be built for the business's next stage?

Experience

16 years: from a recruitment agency to HR Director of a manufacturing group

Employers and clients are named by industry and scale — company names are disclosed only with their consent.

  1. 2026 — present

    HR Director of a manufacturing group

    600 people, a stage of organizational and management transformation: org structure, HR function by specialization, payroll and KPIs, work standards, hiring managers, 1C:ZUP.

  2. 2025 — present

    Head of HR of a retail chain

    38+ branches, HR team of 9, reporting to the founder: onboarding, appraisal, KPI model, payroll −30%, turnover −20% and −21%, automation in Bitrix24 and 1C.

  3. 2018 — present

    Consultant on HR transformation, org structure and compensation

    Projects for an IT company, a cosmetics distributor, a customer experience lab: HR processes and employer brand, hiring the top team, training HR and sales teams, KPI revision.

  4. 2024 — 2025

    HR Director of an aluminum plant

    1,400+ employees on site, HR team of 11, exports to 22 countries: 352 hired, 2,000+ trained, 2% turnover, 180 job descriptions and policies, IATF 16949, ISO 14001, 45001, 50001 and ESG audits.

  5. 2022 — 2023

    HR Director of a contact center

    1,000+ employees in Moscow and Tashkent, branches from scratch: KPIs, −20% headcount with no loss of quality, −25% complaints, a position filled in 2 days.

  6. 2021 — 2022

    HR Director of a distributor of international FMCG brands

    800 employees, 11 branches: sales plans at 110–140%, 200+ positions in a year, turnover −27%, cost per hire −25%, best in class in the manufacturer's assessment.

  7. 2021 — 2022

    HR Director of a car dealership chain (project)

    Mission and values, org structure, 30 job profiles, a team of 30, customer service standards.

  8. 2018 — 2021

    HR business partner of an automotive holding

    120 people: HR strategy, development of top managers, 40 positions filled, personnel records restored, two dealerships opened.

  9. 2011 — 2019

    Founder and head of a recruitment agency

    Executive search and headhunting: 300+ positions filled for top managers, technical leaders and specialists; salary market research.

  10. 2010 — 2011

    Head of a recruitment agency

    About 50 contracts with regular clients.

Education and certificates

  • Two university degrees, one of them in psychology
  • More than 25 training programs, all Mike Pritula modules (2024)
  • SHL certificate: talent assessment and management
  • International certificates in HR marketing and HR analytics
  • Labor law, personnel records, 1C:ZUP
  • Experience with international audits: IATF, ISO, ESG

Industries I have worked in

  • Manufacturing
  • Retail
  • FMCG distribution
  • Automotive
  • Call centers
  • Holdings
  • IT
  • Cosmetics

«I believe in a simple sequence: first understand what the business needs, then build the system for it. Not the other way round.»

How I work

Six steps: from understanding the business to results in numbers

Start with an intro call
  1. Step 1

    I understand the business

    How the company makes money, where it's growing, where the constraints are and which metrics need to change. The first conversation is 30–40 minutes, free.

  2. Step 2

    I find the organizational gap

    Structure, people, payroll, accountability, competencies, processes, management. I look at the numbers and talk to key people.

  3. Step 3

    I design the target model

    What the organization and the HR system should look like for the business's tasks.

  4. Step 4

    I calculate the economics

    What the change will give the business and what it will cost. Decisions are made on numbers, not on feelings.

  5. Step 5

    I implement

    I don't leave the company with a 70-slide presentation. I help turn decisions into real processes, roles, documents and management practices.

  6. Step 6

    I measure the result

    Payroll, productivity, turnover, cost per hire, time to fill, manager effectiveness and the project's other metrics.

Let's discuss your task

Leave your contact details and I will get in touch within a day. I'll ask a couple of questions about the company and tell you where I would start. The first conversation is free of obligation.